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Support Center
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| If you sell manufactured products or provide services, it’s a requirement in today’s business world not only to have a Help Desk, but a resolution Support Center which can diagnose and solve problems. |
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| With the use of the Support Center from |
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NetVision's MeetByPC.com's suite of integrated Communication Centers, your
business will never be the same again! It’s like turning your customer resolution department into the
public relations and sales promotion office.
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When your customers/clients are able to video interact with you and you have the ability to operate and
control their computer, so much is possible! Imagine having your customer/client turn their web cameras
on a problem and you can see the application’s problem, you won’t have the need for lengthy customer
explanations. Saving time is saving money! You’ll also be able to rid your company of 800 number Phone
Bills – in fact, you’ll be able to reduce costs significantly with less time spent on support.
You can install upgrades, trouble shoot and provide maintenance directly from your pc to the customer’s
pc, even without the customer being present.
Your customer/client can have access to your current inventory and pricing and they can electronically
order from your Sales Center.
Your Support Center is able to access and centrally manage thousands of PC’s simultaneously by using a
technology pioneered by the InfoLinkNetwork.
NetVision is a leader in remote PC access and controls. Some companies use similar software
to “TeleWork” or “Tele-Commute.” MeetByPC doesn’t use the telephone to communicate so we call it
“NetWork,” because all of our software and tools are Net Based.
Highlights of the Support Center are:
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It Reduces Downtime and Increases Efficiency
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You can remotely control the customer’s computer to resolve server and workstation problems.
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Modify settings, edit files, view installed programs, and send files to one or more PC’s.
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Its password protected with the ability to restrict IP addresses and segment and limit entry to areas for security and privacy.
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Remotely start, view, lock, reboot, edit, transfer and shut down, all without anyone’s presence.
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Travel and use it anywhere there is internet service.
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